Clasco

Return Policy

At CLASCO, we are committed to delivering premium quality products. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return if:

  • The product is damaged, defective, or incorrect
  • The return request is made within 7 days of delivery
  • The item is unused, unwashed, and in original condition
  • All original tags and packaging are intact

Returns that do not meet these conditions may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return:

  • Products purchased during clearance or sale
  • Items marked as non-returnable
  • Used, washed, or damaged products (not caused during delivery)

3. Return Process

To initiate a return:

  1. Email us at info@clasco.in with your order details
  2. Share clear images of the product (if damaged/defective)
  3. Our team will review and approve your request
  4. Once approved, return instructions will be provided

4. Refund Policy

  • Refunds are processed after the returned product is received and inspected
  • Approved refunds will be credited within 5–7 business days
  • Refunds will be issued to the original payment method

5. Exchange Policy

  • Exchanges are allowed for size issues or defective products (subject to availability)
  • If the requested size is unavailable, a refund or store credit may be offered

6. Return Shipping

  • Return shipping charges may be borne by the customer unless the product is defective or incorrect
  • In case of damaged or wrong items, CLASCO will cover the return shipping cost

7. Cancellations

  • Orders can be canceled before they are shipped
  • Once shipped, cancellations are not allowed

8. Contact Us

For any return or refund-related queries, please contact us: